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last update: 09.10.2023

Privacy policy

Blooming Vibes

1. Personal data

When using the site, personal data may be collected and processed, such as your name and address, e-mail address, IP address, date and time of access to the site, URL visited, site from which you came, browser type and operating system. This data may be used to improve our service and compile statistics. When you register or contact us, the personal data transmitted is used to manage your account, process invoices, for communications and to inform you of special offers, also through newsletters and to apply our general conditions or any other operation described at the time of collection.

2. Collection, processing and use of your personal data

Data protection is very important to us. We collect, store and process your data for the complete execution of your purchase (including possible subsequent warranty services), for our customer service, technical administration and for internal marketing purposes. Your personal data will only be passed on or communicated to third parties if this is necessary for the execution of the contract or for invoicing purposes or if you have previously consented to this. For example, in the context of order processing, the service providers we use (carriers, logistics providers, banks) receive from us the data necessary for the processing of the order and the delivery. The data transmitted in this way may only be used by our service providers for the performance of their tasks.

No other use of the information is permitted or takes place with the service providers to whom we entrust tasks. For your order, we need your exact data, in particular your name, address and payment details. We also need your e-mail address in order to confirm receipt of your order and to communicate with you. We also use it to identify you (customer login). You will also receive your order and shipping confirmation at this address. Insofar as there is no legal obligation to store your personal data, it will be deleted if you have exercised your right to deletion and if the data is no longer required for the performance of the tasks for which it was stored, or if storage is not permitted for any other legal reasons.

3. Transmission to third parties

Personal data entrusted to Blooming Vibes will only be transmitted to third parties with the consent of the person concerned, any legal request, legal obligation or case of transfer of company remaining reserved.

4. Third party services

The website uses Google Analytics, a web analysis service provided by Google Inc (Google). Google Analytics uses cookies, which are text files placed on your computer, to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers that may be located outside of Germany, including countries with a lower level of data protection. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, or you may refuse the use of cookies altogether.

You can also completely disable the use of Google Analytics by using the following add-on: http://tools.google.com/dlpage/gaoptout. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You also agree to the terms of use of Google.

5. Right of access and right of the data subject

You have the right to know the data held about you. If you wish to do so, please contact us at: hello@bloomingvibes.com. We may ask you to provide proof of your identity. You may also request correction of incorrect information. Registered users may also review, correct, update or modify their personal information directly by accessing their account.

You also have the right to rectification, restriction of data processing, right to data portability or deletion of data. You also have the right to withdraw your consent, as well as the right to withdraw certain data processing measures. If you have any requests or questions regarding the collection, processing or use of your data, please contact us at: hello@bloomingvibes.com. You also have the right to appeal to a data protection supervisory authority.

6. Use of your data for advertising purposes

In addition to processing your data to complete your purchase from Blooming Vibes, we also use your data to communicate with you about your orders or specific products, for marketing purposes and to recommend products or services that may be of interest to you. You may object to the use of your personal information for marketing purposes at any time. To do so, please contact customer service: hello@bloomingvibes.com

7. Newsletter and individualized advertising

We use Brevo as a marketing platform. By submitting a form you acknowledge that the information you provide is transmitted to Brevo in its capacity as data processor in accordance with its Terms of Service.

For the sending of newsletters, we use the so-called “Opt-In” procedure, which means that we will only send you newsletters if you have confirmed to us that we should activate this service. If you do not wish to receive any more newsletters or even advertising messages from us, you can opt-out at any time. You will find a link in each newsletter to unsubscribe.

8. Secure data transmission

Your personal data is transmitted securely through encryption. This applies to your order, but also to the login as a customer. We use the SSL (Secure Socket Layer) encryption system for this purpose. No one can guarantee absolute protection. However, we use technical and organizational measures to protect our website and our other systems against loss, destruction, access, modification and distribution of your data by unauthorized persons.

9. Changes to our data protection declaration

This data protection statement may change from time to time. If we change the site’s data protection statement in any way, we will post an updated version on the www.bloomingvibes.com page. Your continued use of the site after such changes signifies your acceptance of those changes. We recommend that you review this privacy policy from time to time.

10. Applicable law and place of jurisdiction

This data protection declaration and any questions arising from or in connection with it shall be governed by Swiss substantive law. Any dispute arising in connection with this data protection declaration shall be brought exclusively before the District Court of Morges (Switzerland).

For further information about our privacy policy, please contact customer service at: hello@bloomingvibes.com